Privacy Policy

Effective Date: September 15, 2026


The HIIT Room (“The HIIT Room,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, use our services, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Mobile or other telephone number
  • Mailing address
  • Account or membership information
  • Class registrations, bookings, and attendance information
  • Payment and transaction information
  • Communications you send to us
  • Information you provide through website forms or other interactions with The HIIT Room

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies or similar technologies.

2. How We Use Your Information

We may use your information to:

  • Provide and manage memberships, classes, appointments, and other services;
  • Process transactions and payments;
  • Communicate with you regarding your account, bookings, purchases, or services;
  • Send administrative notices, reminders, confirmations, and customer-service communications;
  • Send marketing or promotional communications when you have consented to receive them;
  • Respond to questions, requests, or inquiries;
  • Operate, maintain, and improve our website and services;
  • Prevent fraud, misuse, or security incidents; and
  • Comply with applicable legal obligations.

3. SMS/Text Messaging

If you provide your mobile telephone number and consent to receive text messages from The HIIT Room, we may send you SMS or MMS messages concerning appointments, class schedules, reminders, account information, promotions, offers, updates, and other communications related to The HIIT Room. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a message from us. You may reply HELP for assistance or contact us at 914-239-8610 or contact@thehiitroom.com.

After you opt out, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS marketing messages from that messaging program unless you subsequently opt in again.

4. Mobile Information and SMS Consent

We do not sell, rent, share, or provide your mobile phone number, SMS opt-in information, or SMS consent to third parties or affiliates for marketing or promotional purposes.

Information obtained as part of the SMS consent process will be used only as necessary to operate our messaging program and provide communications you have requested or authorized.

We may disclose information to service providers that assist us in delivering text messages or operating our communications systems, solely as necessary to provide those services on our behalf. Those service providers are not permitted to use your mobile information or SMS consent for their own marketing or promotional purposes.

SMS opt-in data and consent are not transferable and will not be sold or shared with third parties, affiliates, or lead generators for their marketing or promotional purposes.

5. How We Share Information

We may share personal information with service providers that perform services on our behalf, such as payment processing, scheduling, website hosting, analytics, customer-management systems, communications, and other business-support services.

We may also disclose information when reasonably necessary to:

  • Comply with applicable law, regulation, subpoena, court order, or legal process;
  • Protect the rights, property, or safety of The HIIT Room, our customers, or others;
  • Investigate fraud, security incidents, or violations of our policies; or
  • Complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Any general information-sharing provisions in this Privacy Policy exclude mobile telephone numbers, SMS opt-in information, and SMS consent for third-party or affiliate marketing or promotional purposes.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website usage, and improve our services.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the operation of some website features.

7. Third-Party Services and Links

Our website or services may contain links to third-party websites or use third-party services, including scheduling, payment, social-media, or other technology providers.

Those third parties may maintain their own privacy policies and practices. This Privacy Policy applies to information controlled by The HIIT Room and does not govern the independent privacy practices of third parties.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

10. Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may unsubscribe from marketing emails by using the unsubscribe instructions contained in those messages.

You may unsubscribe from SMS messages by replying STOP to any applicable text message.

11. Children's Privacy

Our website and communications are not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian authorization.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. When we make changes, we will update the effective date shown at the top of this policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

The HIIT Room
168 Old Saw Mill River Rd
Hawthorne, NY 10532
Phone: 914-239-8610
Email: contact@thehiitroom.com